Call Ph: 0064 4 9720165 | NZ Tollfree: 0508-828866 | AUS Tollfree: 1800-424892

Store Hours:

Monday - Friday: 9:00 AM to 5:00 PM (NZST)

Available 24/7 on http://www.luckysupply.co.nz

Contact Information:

E-mail: info@luckysupply.co.nz
Ph: 0064 4 9720165
NZ Tollfree: 0508-828866
AUS Tollfree: 1800-424892

Warehouse and Retail store:
Po Box 48008, Upper Hutt
5019, Wellington, New Zealand

Online Ordering:

To ensure that all sales are made to professional tattoo artists and no sales are made to the general public, we must qualify all customers ordering online. We realize that this may be an inconvenience, but we want to be 100% loyal to the artists who take what they do seriously. When submitting your first order online, a representative from Lucky's will contact you in order to validate your shop. This is strictly in order to ensure that all sales are being made to professional, established tattoo artists. Once the shop has been qualified, everyone from the shop may order. Again we apologize for any inconvenience, but we feel it is a small price to pay to maintain the intregity and safety of the art.

Payment Information:

CREDIT CARD:
Master Card, and Visa, credit cards accepted. When paying with credit cards, please include current billing address. Card holder signature may be required prior to shipment.All credit card payments will incur a 2% surcharge that covers the cost of processing these payments.

PAYPAL:
Paypal accepted with a service fee of 4.2% added to your order. 

BANK TRANSFER:
Bank transfers accepted, information will be present at check out.
 

Shipping Information:

Most orders ship out the same day.

NZ ORDERS:

New Zealand Packages will be shipped via Post Haste Courier for a flat fee of $12NZD.
All orders must be shipped to a Licensed Tattoo Shop.
Delivery 1-2 working days.

AUSTRALIA ORDERS:

All packages will be shipped using NZ Post to Australia for a flat Fee of $35NZD.
All orders must be shipped to a Licensed Tattoo Shop.
On All International orders the duties and taxes will be the responsibility of the receiving party. This cost will vary based on the dollar value of the order.
Delivery 4-5 working days.

 

Undeliverable Shipments:

On all declined or refused customer orders, the customer will be responsible for paying the original shipping fee, and all costs incurred by Lucky Supply for the return shipping and/or customs fees, plus a restocking fee of 10%. Orders that were shipped free of charge and returned will also be charged for the original shipping incurred by Lucky Supply.

Back Orders & Special Orders:

If an item you order is not in stock, you will be contacted in order to make a substitution or make arrangements for a back order. Special orders can be filled with proper notice. If Lucky Supply does not have it, we can get it.

Returns:

  • All returns are subject to review by Lucky Supply.
  • Please contact us with any issue. Returns will be resolved within 24 hours for store credit, exchange or repair.
  • Returned items must be in the condition they were shipped for a proper refund.
  • All ink, needles & medical supplies are non returnable